Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Veltro Systems website at veltrosystems.com (the “Site”), operated by Veltro Systems LLC (“Veltro,” “we,” “our,” or “us”), a limited liability company registered in the State of Texas, United States. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Veltro Systems is a US-registered technology company that builds AI-powered automation products for small and mid-size businesses. Our flagship product is AIEmply (aiemply.com).

Subscriptions to our products may be purchased through this Site. The product and service itself is offered under its own separate terms. Your use of any Veltro product, including service levels, acceptable use, and data handling within the product, is governed by that product’s terms of service. For AIEmply, see aiemply.com/terms. Section 3 below sets out the billing terms that apply to orders placed through this Site.

Merchant of Record.This website’s order process is conducted by our online reseller, Paddle.com. Paddle.com Market Ltd. is the Merchant of Record for all orders placed through this Site. Paddle handles payment, invoicing, applicable taxes, and returns, and provides customer service for billing inquiries. Your statement will show a charge from Paddle or Veltro Systems LLC.

Automatic renewal. Subscriptions are sold on a monthly or annual basis, as selected at checkout, and renew automatically at the end of each billing period at the same price until cancelled. You authorise Paddle to charge your payment method for each renewal. Paddle emails a receipt for every charge.

Usage beyond your plan.Each plan includes a monthly allowance of call minutes. Minutes used beyond that allowance are billed separately at your plan’s published per-minute rate, in addition to your subscription fee.

Cancellation. You may cancel at any time by emailing [email protected], or, for AIEmply, [email protected]. Cancellation takes effect from the time you send that email, and no further renewals are charged from that point. Cancelling stops billing but is not itself a refund; refunds are covered by the Refund Policy below.

Refunds and our performance guarantee are set out in full in our Refund Policy, which forms part of these Terms.

You agree to use the Site only for lawful purposes. You may not: (a) attempt to gain unauthorized access to the Site or its systems; (b) interfere with or disrupt the Site’s operation; (c) use the Site to transmit unlawful, infringing, or malicious content; or (d) scrape, copy, or republish Site content except as permitted by law or with our written consent.

The Site and its content, including text, graphics, logos, the “Veltro Systems” name and marks, and software, are owned by Veltro Systems LLCor its licensors and are protected by United States and international intellectual-property laws. “AIEmply” and other product names are marks of Veltro Systems LLC. You may not use our marks without prior written permission.

The Site may link to third-party websites (including our product sites and partners). We are not responsible for the content, policies, or practices of third-party sites, and a link does not imply endorsement.

The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. Warranties relating to a purchased product are addressed in that product’s own terms.

To the maximum extent permitted by law, Veltro Systems LLC and its officers, members, and employees will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of (or inability to use) the Site. Our total liability for any claim relating to the Site itself will not exceed one hundred US dollars ($100).

This cap applies to the Site only. It does not limit our obligations in respect of a subscription you have purchased, which are governed by the relevant product’s terms and our Refund Policy.

You agree to indemnify and hold harmless Veltro Systems LLCfrom any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or your violation of these Terms.

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Texas. Nothing in this section removes any statutory right you have under the law of your country of residence that cannot be waived by agreement.

We may update these Terms from time to time. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Site after a change constitutes acceptance. The Terms in effect at the time of your order govern that order.

Veltro Systems LLC
5900 Balcones Drive STE 100, Austin, TX 78731
United States
[email protected]